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Privacy Policy

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At Skyline Roofing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, or other communication channels.

By using our services, you agree to the collection and use of your information as outlined in this Privacy Policy.

  1. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

  • Name
  • Contact information (e.g., phone number, email address)
  • Address (for service delivery)
  • Payment information (if applicable)

We may also collect information automatically through the use of cookies and other tracking technologies when you visit our website.

  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and deliver our roofing services
  • To communicate with you regarding quotes, bookings, and service updates
  • To process payments and manage your account
  • To improve our services and customer experience
  • To send marketing communications, if you have opted in

We will not use your personal information for any other purpose without your consent.

  1. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share your information with trusted partners or service providers who assist us in delivering our services (e.g., payment processing). These third parties are required to protect your information and use it only as necessary to provide their services.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  1. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymise your information.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you can request corrections.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by contacting us directly or using the opt-out link in our emails.

If you wish to exercise any of these rights, please contact us at the details provided below.

  1. Security of Your Information

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

  1. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to enhance your browsing experience. These technologies help us gather information about your use of our website, which we use to improve our site and services. You can control the use of cookies through your browser settings.

  1. Third-Party Websites

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Skyline Roofing
16 Churchstow Walk, Plymouth, PL6 8QU
📧 Email: info@SkylineRoofing
📞 Phone: 0123 4567 890